Reviews

4 Generations Providing Exceptional Service with Honesty and Integrity

Alden's Piano Services

See our customer reviews regarding our piano repair services, piano rentals, moving help and antiques restoration.

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Alden's - Our Customers Appreciate Our Generations of Service!

Efficient & professional. And, they know how NOT to ruin a piano. I have moved my piano several times using regular moving companies and it was always a nightmare with 5 guys brute forcing their way up/down stairs. The guy from Alden’s showed up with the right equipment & the piano was gone in 10 minutes- no yelling or cursing involved. You get what you pay for!

– Paula Liebergen

5 Star Google Review

Highly recommend Alden’s Piano Co. From the initial conversation with Nate and our multiple pick up date changes, Nate was great. Ray and Wes arrived, couldn’t be more friendly, respectful and way super fast. In and out. I will recommend Alden’s every time!

– Christine Bauer

5 Star Google Review

The team is very organized and skillful. I am very thankful that they carried up my Steinway M through narrow & old stairways with such care. 🙂

– Liang-yu Wang

5 Star Google Review

Alden's - Our Customers Appreciate Our Generations of Service!

Alden's Piano LLC
5.0
Based on 374 reviews
powered by Google
noisebiome
noisebiome
23:22 12 Jun 22
We bought a great electric piano. The staff, delivery and entire sales experience was professional, prompt and informative. I would recommend Alden's to anyone looking for a piano.
minkyoo Shin
minkyoo Shin
04:12 14 May 22
These guys are the best. They arrived on time and had our baby grand out of one apartment and into our new home (15 minutes away) within an hour. They were very knowledgeable about the piano itself and treated it with... the utmost care. They were incredibly nice people too and even shared in our excitement of having this piano in our home (it’s the first grand piano in our possession as veteran musicians). Not only would I highly recommend this crew to anyone who has need, I would also invite them over for dinner anytime. Awesome experience!read more
Scott Williams
Scott Williams
16:43 08 May 22
I would highly recommend Alden's Piano if you ever need a piano moved. The process was seamless and they were very professional. To quote a phrase we all are familiar with "this was not their first rodeo." Would hire... them again in a heartbeat.read more
Emily Rojas
Emily Rojas
15:31 04 May 22
I very highly recommend Alden’s piano moving company. They moved our full-up right piano down three flights of stairs quickly and without a bit of damage to the piano or stairwell. We will definitely use them again for... our next piano move!read more
Liz Winitz
Liz Winitz
01:56 21 Apr 22
Alden’s Piano was amazing! I reached out on a weekend and they responded right away and they were able to accommodate my request for a piano move the same week. They were so meticulous and experiences that I trusted my... instrument with them without second thoughts. I would recommend to anyone!read more
R. Reger
R. Reger
16:11 21 Feb 22
They delivered my new piano and hauled away the old one. The were surprisingly quick about the whole process but were very careful and thorough as well. Very happy with how this went.
Courtney Celani
Courtney Celani
16:10 18 Jan 22
I was recommended Alden Piano Co. by a friend and we couldn’t be happier with the piano move they did for us. We were just moving from our neighbors house to ours but it was quick, efficient, and professional. The... process of getting a quote, setting a date, and providing payment was very easy. We also loved that they called us an hour beforehand to let us know they were on their way in the two hour appointment window. Thank you for making the process so smooth. Their tuner didn’t service Naperville as well so they recommended one for us which is super helpful! 100% will recommend to friends and family.read more
Paul Walnuts
Paul Walnuts
15:52 10 Jan 22
Demetrius and his crew were great! They communicated when they were on their way, showed up on time and for the work done quickly .Very professional and courteous. I would definitely use them again and recommend to... friends and familyread more
Lenore Zajdel
Lenore Zajdel
21:37 07 Jan 22
I was acquiring a used piano and needed a professional piano mover. I contacted Alden’s to inquire and the owner responded quickly and gave me a reasonable price and availability. Just a few days later they moved the... piano in a timely and efficient manner. The movers were knowledgeable, capable and professional. I highly recommend this business.read more
Ryan Conner
Ryan Conner
20:32 06 Jan 22
We had a piano that unfortunately needed disposal as it was beyond repair. In our case we only had to worry about protecting our house and not the piano itself, but did not want to trust a regular "junk removal" company... since the piano was up a staircase that has a turn. The crew from Alden's showed up promptly, with plenty of muscle, moving blankets and a dolly well-engineered for moving pianos. They were efficient but did not rush and we expect to use them again in the near future to move in a new piano.read more
Jacqueline Larry
Jacqueline Larry
05:49 31 Dec 21
Alden Piano company has been the most professional, efficient and trustworthy company I’ve used for piano moving. I recently had a baby grand piano moved to my home. They handled the instrument with tremendous care. ... They were communicative, punctual and efficient. I highly recommend their services.read more
Westin Morrill
Westin Morrill
15:32 02 Dec 21
Second time moving with Alden's Piano. 5 Star service. Don't use a general mover, hire the right people with experience.
Shayda Safapour
Shayda Safapour
00:35 23 Nov 21
HIGHLY recommend! The movers were kind, professional and fast. I couldn’t be happier.
Jesus Dominguez
Jesus Dominguez
15:33 16 Nov 21
Punctuality and professionalism is how we would describe Alden’s Piano Company. The team picked up the piano at my in-law’s, it belonged to my wife’s grandmother then to her dad and now it’s with us. “A beast” as the... team described it when delivering it. We knew it was a “beast” but the way they handled it, it didn’t even seem like it. They were even kind enough to move the piano a few times until it was centered! We will definitely use Alden’s again.read more
Brian Locke
Brian Locke
18:00 26 Oct 21
Nate and the team did incredible work and made the most impossible turn (in my naïve eyes) possible. Highly recommended for any/all in Chicagoland.
Niraj Patel
Niraj Patel
23:19 27 Aug 21
Nate and his team made this move as easy as possible, and we could not be happier with our experience from start to finish.
Jerrica Werner
Jerrica Werner
02:22 28 Jun 21
Alden's Piano delivered our new grand piano to our home a couple of states away. They were timely, efficient, professional, and friendly. They delivered and set up our new piano quickly and safely without any damage... to the piano or to anything else in our home. They get extra bonus points for interacting very well with our dogs, including one who has had very limited interaction with people given the pandemic, giving us the chance to expose her to new people instead of locking her up in a kennel which would have been completely understandable! We were very happy and very impressed with the serviceread more
Richard Jacks
Richard Jacks
00:22 28 May 21
Called ahead to let me know they would get to me early, which was not a problem. Very courteous, fast and efficient. I have used Alden three times in the past year and they have handled my piano with great skill and... care every time.read more
Ryan Gannon
Ryan Gannon
15:05 17 May 21
Fantastic experience with Alden Piano Movers. They arrived on time and quickly got to work disassembling and loading the piano within minutes. The unloading and assembly were finished just as quickly. Deontae, Rae and... Wes were professional, courteous and friendly. I highly recommend Alden’s for any piano moving, storage or tuning.read more
David Richman
David Richman
05:37 14 May 21
Alden Piano Moving is a wonderful business. The movers called first to alert us of when they would be arriving. The movers were just wonderful and they disassembled and removed the piano in about 15 minutes. If I... ever have to move a Piano again I would call Alden's Piano first. Keep up the great work!read more
Joe Kvoriak
Joe Kvoriak
17:14 12 May 21
Alden's Piano delivered our electric piano and delivered are old piano to a friend's house for us. They were affordable, on time, and completely crushed the job much quicker than we expected. Highly recommend!
Kyle Wilson
Kyle Wilson
11:45 16 Apr 21
I used Alden's to move an upright piano 5 years ago, then again recently to move an upright and a baby grand piano. Both experiences were good. The teams each time knew exactly what they were doing to make sure the... piano legs were supported properly when transported and the pianos were not harmed during transport either. The people that worked there were helpful and very professional. Also after calling for quotes, Alden's pricing was good. Scheduling was also fast. Overall I was very please with my experiences.read more
Dan Walsh
Dan Walsh
20:31 15 Apr 21
We were very pleased with the moving service. The gentlemen were exceptionally kind and courteous. They worked as a team and were very quick and definitely knew what they were doing. They moved a baby grand piano for... us and it was a very smooth process. They took extra care to make sure it was positioned where I wanted it.read more
Bridget Fallen
Bridget Fallen
21:18 11 Mar 21
Alden's Piano movers brought my mom's upright piano in the western suburbs to our house in Chicago. We could not have been happier with their service.This piano is precious to our family and we wanted dedicated piano... movers to ensure proper care. Alden's movers were excellent communicators, efficient and on time, and treated the piano with utmost care.The fee was fair and reasonable. We highly recommend.read more
John O'Malley
John O'Malley
01:51 09 Mar 21
The crew delivered a baby grand piano and removed a baby grand and an upright piano. The crew was on time, completed the move in less than an hour, very careful handling the pianos and very courteous. The move could... not have gone any smoother. I recommend them without hesitation.read more
Andrew Magosky
Andrew Magosky
18:47 17 Dec 20
Wow!Alden's is an incredible company to hire. Professional, On time, and watching them work is like watching a coordinated ballet. They were able to move my piano from their truck up three flights of stairs and into... my apartment in 15 minutes flat. They were responsive to emails and their pricing is very competitive. I would highly recommend them for all of your piano moving needs.Thank you so much and happy holidays!read more
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